How do I open a store?

All sellers must apply to sell on the Silk Purse Guild

What are the guidelines for product photography?

If your photography is not being approved, or failing to show up on the Silk Purse Guild Social media, this guide will help you.

How do I list a product?

You can only begin to list products, once you have successfully set up your shipping formulas

Why are my listings having to wait for approval?

As a new seller, you will be in a pending state, as you learn the ropes. If you are stuck in pending, these are the reason why.

PLEASE ENABLE PRODUCT STOCK MANAGEMENT - PLEASE ASSIGN SHIPPING CLASS

If you see your product title become a capitalised request, please don't worry, I'm not shouting at you :)

Documents are Password Protected

The trainings in our Academy are password protected

How do I give my Customer a Receipt?

Everything related to payments can be found within your own Stripe Account, let me show you where....

How do I issue a Refund?

Refunds are easy, and handled by our payment provider Stripe.

Can I offer discount coupons in my shop?

Absolutely. Coupons are a great way to grow your business

Can I sell Digital Products

Yes you can, but we do things a little differently...