Q: What is HEX?

Introducing HEX What is Hex? How does Hex solve the pain points of writing product descriptions? What makes Hex different from other tools like ChatGPT? What is the cost of Hex? How do I use Hex? Are there any resources available to help me get started with Hex? Why should I choose Hex? WATCH THE VIDEO HERE Don't take my word for it!

Question 1

How do I set up Shipping in my shop?

Accepted Answer

Setting up your shipping

As a new member of the Silk Purse Guild, we want to ensure your shop is fully prepared for success right from the start.

Comprehensive Support: Sara will work within your specific requirements to configure your shipping options,

Step-by-Step Training: In our onboarding course, you'll find a detailed step-by-step training module that walks

Thorough Testing: Before your shop goes live, we make sure to fully test all shipping settings to guarantee

By taking care of these essential details, we help you focus on what you do best—creating amazing products.

Question 2

Can I sell abroad

Accepted Answer

Selling abroad

Unfortunately, you can't sell abroad through the Silk Purse Guild. We're all about keeping it local and UK-based.

Question 3

What is Portal?

Accepted Answer

What is Portal?

The Silk purse Guild Portal is a fantastic resource and the members area for the Guild.

Since we introduced the Portal, it's been a game changer for the Silk Purse Guild.

• File Sharing: Makes it simple to share large files, like videos for Reels and Stories, without the hassle of email limitations.

• Central Hub: Serves as the go-to place for everything guild-related, giving you access to the latest announcements, benefits like HEX, and resources for Secret Source Marketing Program.

• Task Management: Comes with a handy task manager and calendar to help members plan and organise their business activities effectively.

All in all, the Silk Purse Guild Portal is more than just a file-sharing tool; it’s a complete platform that supports the growth and smooth running of your business. With its unique features just for members, it really makes collaboration and communication so much easier!

Question 4

Benefits of Joining the Silk Purse Guild

Accepted Answer

Membership Benefits

Becoming a member of the Silk Purse Guild opens the door to a wealth of benefits designed to support your creative business:

• Pocket Websites: Our innovative pocket websites bridge the gap between your craft fair customers and your online shop. These high-quality business cards feature a QR code that directs customers to a mini website, allowing them to explore your offerings, place custom orders, and stay connected with you. These sites are hosted by the Silk Purse Guild and available for every member

• Email List Building: Unlike other platforms, we enable you to collect customer email addresses directly through your pocket website. This is vital for nurturing a loyal customer base and keeping them informed about new products and exclusive offers.

• Simplified Feedback Process: Our Wall of Love feature automatically sends feedback requests to customers after each sale, helping you gather reviews effortlessly. Positive testimonials are showcased on our site and shared across social media, enhancing your visibility.

• No Listing Fees or Commissions: Experience a transparent selling environment; you keep 100% of your sales as we don’t charge listing fees or commissions.

• Comprehensive Support: Benefit from ongoing training and resources that help you maintain high customer satisfaction levels while focusing on your creative work.

• Community Engagement: Join a friendly and supportive community of artists who share insights, celebrate successes, and uplift each other in their creative journeys.

• Direct Payment Processing: Customers pay directly into your Stripe account, ensuring secure transactions without delays.

• Marketing Assistance: Access to the Secret Sauce, our in-house marketing programme designed to enhance your social media presence and engage a wider audience effortlessly.

• Private Portal: The private membership hub is an important online tool for all guild members, making file sharing files, photos and videos easy. It acts as a central place for accessing guild announcements, benefits, and resources. It also features a task manager and calendar to help with business planning.

At the Silk Purse Guild, we’re dedicated to empowering creative entrepreneurs like you. Join us today and take your business to new heights!

Question 5

What is the application process?

Accepted Answer

Application Process

Welcome to the Silk Purse Guild! We're excited to have you join our community of talented artisans.

• Submit Your Application: Fill in the application form ensuring you add links to your work and product images

• Approval Review: Once submitted, your application will be reviewed by the founder of the Guild.

• Successful Application: If approved, you’ll receive an email confirming your success.

• Access to Members Portal: After purchasing, you’ll gain access to our private members portal

• Onboarding Course: Inside the portal, you’ll find a link to our onboarding course,

• Free Membership Month: Enjoy one month of free membership to get everything in place without any rush.

• Shop Opening: Once you’re ready, we’ll open your shop for you! Initially, your products will need admin

• As soon as we're sure you’ve found you feet, and got the hang of things, we'll hand over the keys and the shop is all yours!

Question 6

Do I need a Stripe Account to open a shop?

Accepted Answer

Stripe Accounts Rock!

The Silk Purse Guild places its members at the heart of everything it does.

We understand the frustrations of dealing with payment holds, as seen on

You can learn more about Stripe, and open your account in minutes HERE - LEARN ABOUT STRIPE AND OPEN YOUR ACCOUNT

Question 7

What about listing fees and commissions on sales?

Accepted Answer

Listing Fees and Commissions on Sales

The Silk Purse Guild does not charge listing fees or commissions on sales,

We believe in providing our sellers with a clear understanding of their business costs,

By not locking you into our services, we give you the freedom to operate

This approach ensures you can focus on growing your business with peace of mind.

Question 8

Can I destash on the Silk Purse Guild

Accepted Answer

Selling supplies and destash items

We support makers who are looking to destash craft items and art supplies on the Silk Purse Guild.

Here’s a list of rules for destash items on the Silk Purse Guild:

• Condition of Items: All items must be in excellent condition.

• Trademarked Items: You cannot sell trademarked items, such as

• Eligible Items: You may sell jewellery findings, gemstones,

• Listing Limit: Remember that you are limited to 100 product

• Honesty and Transparency: Ensure that all descriptions and

Question 9

What if I get stuck?

Accepted Answer

How to get Help

As a member of the Silk Purse Guild, there are several ways to get assistance

• Private Sellers Group: Join our private sellers group on Facebook, where

• Onboarding Training Program: We offer an onboarding training program filled

• Direct Messaging: Feel free to contact me, Sara, anytime via direct message on

• Email Communication: While I prefer direct messages, please note that I receive

• Seller FAQs: Don’t forget to check our comprehensive Seller FAQs on the site.

With these options, you’ll have plenty of support as you navigate your journey with the Silk Purse Guild!

Question 10

What is HEX?

Accepted Answer

Introducing HEX

What is Hex?

How does Hex solve the pain points of writing product descriptions?

What makes Hex different from other tools like ChatGPT?

What is the cost of Hex?

How do I use Hex?

Are there any resources available to help me get started with Hex?

Why should I choose Hex?