Question 1

Can I sell abroad

Accepted Answer

Selling abroad

Unfortunately, you can't sell abroad through the Silk Purse Guild. We're all about keeping it local and UK-based.

Question 2

How do I set up Shipping in my shop?

Accepted Answer

Setting up your shipping

As a new member of the Silk Purse Guild, we want to ensure your shop is fully prepared for success right from the start.

Comprehensive Support: Sara will work within your specific requirements to configure your shipping options,

Step-by-Step Training: In our onboarding course, you'll find a detailed step-by-step training module that walks

Thorough Testing: Before your shop goes live, we make sure to fully test all shipping settings to guarantee

By taking care of these essential details, we help you focus on what you do best—creating amazing products.

Question 3

What is Portal?

Accepted Answer

What is Portal?

The Silk purse Guild Portal is a fantastic resource and the members area for the Guild.

Since we introduced the Portal, it's been a game changer for the Silk Purse Guild.

• File Sharing: Makes it simple to share large files, like videos for Reels and Stories, without the hassle of email limitations.

• Central Hub: Serves as the go-to place for everything guild-related, giving you access to the latest announcements, benefits like HEX, and resources for Secret Source Marketing Program.

• Task Management: Comes with a handy task manager and calendar to help members plan and organise their business activities effectively.

All in all, the Silk Purse Guild Portal is more than just a file-sharing tool; it’s a complete platform that supports the growth and smooth running of your business. With its unique features just for members, it really makes collaboration and communication so much easier!

Question 4

Benefits of Joining the Silk Purse Guild

Accepted Answer

Membership Benefits

Becoming a member of the Silk Purse Guild opens the door to a wealth of benefits designed to support your creative business:

• Pocket Websites: Our innovative pocket websites bridge the gap between your craft fair customers and your online shop. These high-quality business cards feature a QR code that directs customers to a mini website, allowing them to explore your offerings, place custom orders, and stay connected with you. These sites are hosted by the Silk Purse Guild and available for every member

• Email List Building: Unlike other platforms, we enable you to collect customer email addresses directly through your pocket website. This is vital for nurturing a loyal customer base and keeping them informed about new products and exclusive offers.

• Simplified Feedback Process: Our Wall of Love feature automatically sends feedback requests to customers after each sale, helping you gather reviews effortlessly. Positive testimonials are showcased on our site and shared across social media, enhancing your visibility.

• No Listing Fees or Commissions: Experience a transparent selling environment; you keep 100% of your sales as we don’t charge listing fees or commissions.

• Comprehensive Support: Benefit from ongoing training and resources that help you maintain high customer satisfaction levels while focusing on your creative work.

• Community Engagement: Join a friendly and supportive community of artists who share insights, celebrate successes, and uplift each other in their creative journeys.

• Direct Payment Processing: Customers pay directly into your Stripe account, ensuring secure transactions without delays.

• Marketing Assistance: Access to the Secret Sauce, our in-house marketing programme designed to enhance your social media presence and engage a wider audience effortlessly.

• Private Portal: The private membership hub is an important online tool for all guild members, making file sharing files, photos and videos easy. It acts as a central place for accessing guild announcements, benefits, and resources. It also features a task manager and calendar to help with business planning.

At the Silk Purse Guild, we’re dedicated to empowering creative entrepreneurs like you. Join us today and take your business to new heights!

Question 5

What is the application process?

Accepted Answer

Application Process

Welcome to the Silk Purse Guild! We're excited to have you join our community of talented artisans.

• Submit Your Application: Fill in the application form ensuring you add links to your work and product images

• Approval Review: Once submitted, your application will be reviewed by the founder of the Guild.

• Successful Application: If approved, you’ll receive an email confirming your success.

• Access to Members Portal: After purchasing, you’ll gain access to our private members portal

• Onboarding Course: Inside the portal, you’ll find a link to our onboarding course,

• Free Membership Month: Enjoy one month of free membership to get everything in place without any rush.

• Shop Opening: Once you’re ready, we’ll open your shop for you! Initially, your products will need admin

• As soon as we're sure you’ve found you feet, and got the hang of things, we'll hand over the keys and the shop is all yours!

Question 6

Can I destash on the Silk Purse Guild

Accepted Answer

Selling supplies and destash items

We support makers who are looking to destash craft items and art supplies on the Silk Purse Guild.

Here’s a list of rules for destash items on the Silk Purse Guild:

• Condition of Items: All items must be in excellent condition.

• Trademarked Items: You cannot sell trademarked items, such as

• Eligible Items: You may sell jewellery findings, gemstones,

• Listing Limit: Remember that you are limited to 100 product

• Honesty and Transparency: Ensure that all descriptions and

Question 7

What if I get stuck?

Accepted Answer

How to get Help

As a member of the Silk Purse Guild, there are several ways to get assistance

• Private Sellers Group: Join our private sellers group on Facebook, where

• Onboarding Training Program: We offer an onboarding training program filled

• Direct Messaging: Feel free to contact me, Sara, anytime via direct message on

• Email Communication: While I prefer direct messages, please note that I receive

• Seller FAQs: Don’t forget to check our comprehensive Seller FAQs on the site.

With these options, you’ll have plenty of support as you navigate your journey with the Silk Purse Guild!

Question 8

Can I sell Personalised Products?

Accepted Answer

Setting up a Personalised Listing

When selling customised products online you will need to collect some important details from your customer. At the Silk Purse Guild,

It’s all about making your customers experience smoother and more enjoyable. By getting everything sorted before the checkout,

Here is a step by step walkthrough on how it's done - CLICK ME

[figure]HOW TO SET UP PERSONALISED PRODUCTS[/figure]

Question 9

Become a Verified Member

Accepted Answer

Silk Purse Guild Verified Member

Becoming verified on the Silk Purse Guild is a doddle and comes with a treasure trove of benefits.

Here's what you can look forward to:

Professional Social Media Content: You'll get a folder chock-full of top-notch, ready-made social media content. No more stressing about what to post next!
Business Theme Tune: Stand out from the crowd with a bespoke theme tune for your business. Perfect for catching eyes (and ears) on social media.
Guaranteed Promotion: Your business will enjoy guaranteed promotion across all Silk Purse Guild social media channels. Talk about exposure!
Free Website: Yes, you read that right! A free website, complete with hosting. Say goodbye to those pesky hosting fees forever.
Email List Building: We’ll help you build that all-important email list, a service that’s pretty much unheard of on other selling platforms.

How to become Verified

At the Silk Purse Guild, we've got an on-site photographer who's an absolute wizard when it comes to product photography. He’s there to help ensure all your product images are top-notch. Here’s the best bit – he keeps an eye out for sellers who are consistently producing high-quality images and ticking all the right boxes. When your shop meets the following criteria, you will be invited to become a Verified Member of the Guild -

High quality, in-focus images
Up to 4 product images that are all completely different
A mix of close-up images and lifestyle shots

As soon as you recieve your invitation, you follow the steps below to become verified and snaffle all of the benefits for being FABULOUS!

[figure]HOW TO BECOME A VERIFIED GUILD MEMBER[/figure]

Question 10

How do I add Variations to my Product Listing

Accepted Answer

how to add Variations to a product listing

What is a Product Variation? 🌟

Why Offer Variations in One Listing?

Convenience: Customers can see all their options in one place without having to search through multiple listings.

What you need to Create a Variable Product listing

Before you begin, you need to make sure you have the following information to add to your Variations -

The attribute you wish to use - examples - colour, size, shape, framed
A product image for each of the variations you want to offer
The stock quantity of each of the different variations - example 5 RED, 4 BLUE 1 GREEN
The Price of each variation, which can be different

How to do it, Step by Step

[figure]CLICK HERE FOR A STEP BY STEP WALKTHROUGH ON PRODUCT VARIATIONS[/figure]